Shipping policy
SHIPPING POLICY
Thank you for shopping with us.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-demand periods (drops, sales, or holidays), processing times may extend to 3–7 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Local Shipping (Ghana):
Estimated delivery time: 2–5 business days
International Shipping:
Estimated delivery time: 7–14 business days (may vary depending on location)
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes
We are not responsible for any customs duties, taxes, or import fees applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
Delays
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
Incorrect Shipping Information
Please ensure all shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not liable for lost or stolen packages confirmed to be delivered by the carrier.
If your package is lost, please contact the shipping provider directly.
Contact
For any shipping-related inquiries, contact us at:
mantey2005@gmail.com